We are delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of Ian Brookes Photography. The use of the internet pages of the Ian Brookes Photography is possible without any indication of personal data, however if a data subject wants to use or purchase any of our services via our website the processing of your data will then become necessary. By using this website or engaging with me to provide any photographic services, you are agreeing to be bound by this policy.
1. WHAT INFORMATION IS BEING COLLECTED?
We collect a variety of information before, during and after you book with Ian Brookes Photography and use any of our services. This includes:
- Names, Addresses and Contact Information of the person(s) placing an order with us.
- Names, Addresses and Contact Information of the person(s) using our services.
- Names (and in some cases ages and gender) of all participants of a photo shoot. Details and notes taken throughout a photo session or service provided to help us remember conversations during and details of your session. If you E-Mail us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.
2. WHO IS COLLECTING THE DATA?
This data is being collected by Ian Brookes Photography, 24 Hodgson Road, Blackpool, Lancashire FY1 2LZ. We use a password protected data management software to hold our data.
3. HOW IS IT BEING COLLECTED?
The majority of our data is collected directly from you. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message. In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order, and provide our service to you.
4. WHY IS IT BEING COLLECTED?
Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you. Some of the data we collect is to help provide you with a better customer service experience.
We are required by law to collect and store certain information relating to any order you place with us.
5. HOW WILL IT BE USED?
Data we collect will be used by Ian Brookes Photography to enable us to provide our services and products to you. Contact data (e-mail addresses) may be used to send you direct offers from Ian Brookes Photography about upcoming promotions or newsletters. These can be unsubscribed from at any time. Ian Brookes Photography may internally analyse data for business and forecast purposes. Ian Brookes Photography has a legitimate interest in using images taken in relation to your booking and may use these images in the following ways (note, clients are free at anytime to refuse the uses of these images at any time):
- On social media for promotion & advertising purposes
- On our website for promotions & advertising purposes
- For wedding fairs and exhibitions related to the industry
- Photographic competitions related to the industry
- For marketing materials (business stationary, flyers, business cards etc)
- For publications/print/magazines
- To your other wedding suppliers
6. WHO WILL IT BE SHARED WITH?
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
- My online CRM system Studio Ninja is an organisation who hold databases of information. I use them to record bookings and take information about your wedding day. They hold names, email addresses. phone numbers and social media links. I also use it to I use it to provide you with invoices for services which you purchase from me.
- I use the Google Suite as a tool to provide some calendar functions to store information about meetings, wedding and shoot dates.
- Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
- Manufacturers (for wedding album or prints) if we are sending an order directly to you from a lab. (Information shared includes Name, Address and in some case e-mail address / mobile number)
- Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
7. HOW WILL THIS AFFECT YOU?
We collect, store and process your data in such a way that should have no negative effect on you as an individual.
8. HOW LONG IS THE DATA STORED?
Most data we collect is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
9. ACCESS TO STORED DATA.
If you have any questions about data we hold about you, please feel free to contact us. As well as trying to help you directly. You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
10. MORE INFORMATION.
If you would like any clarification on how we collect, store or process your data – please contact us directly. If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
11. REVIEW OF THIS POLICY & OUR DETAILS
I will always always keep this policy under review and this policy itself was last updated in May 2018. This business is owned and operated by Ian Brookes, trading as Ian Brookes Photography. Our principal place of business can be supplied on request only. You can contact us by email on email@example.com